Terms of sale
(This is an unofficial translation and should in no way be seen as binding. In case of doubt, please refer to the French text.)
Article 1: Preamble
The company VENDOME CIRCLE SARL (hereinafter referred to as “VENDOME CIRCLE”), with a share capital of €7,500, having its registered office at 10 place Vendôme 75001 Paris, is registered with the Paris Trade and Companies Register under number 881 190 813.
VENDOME CIRCLE is also registered in the register of travel and holiday operators under number IM075200032 in accordance with the provisions of article R211-21 of the tourism code.
Its financial guarantor is the Professional Association of Tourism Solidarity (APST), 15 avenue Carnot, 75017 Paris ( www.apst.travel ).
VENDOME CIRCLE is insured by HISCOX SA, 38 avenue de l'Opéra, 75002 Paris and by GENERALI Iard et Vie, 2 rue Pillet-Will, 75009 Paris.
VENDOME CIRCLE has a website www.vendomecircle.comThis site is not operated to make payments or to make reservationsIt has a website hosted by shopify.com, boutique.vendomecircle.com, which it operates for its online sales.
Seller: designates the company VENDOME CIRCLE SARL.
Customer:refers to any individual, non-professional, who purchases a product offered by Vendôme Circle online or at a point of sale.
Product: refers to any product derived from the company VENDOME CIRCLE SARL offered for sale.
Personal Data:means any information relating to a natural person, identified or identifiable, directly or indirectly, by reference to a name, an identification number, or to one or more elements specific to him, as defined by the applicable Regulations. .
Applicable regulations:designates all the laws and regulations applicable in France with regard to the protection of Personal Data, including the so-called “Informatique et Libertés” law n°78-17 of January 6, 1978 in its latest version, the regulation (EU ) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (“GDPR”) applicable from 25 May 2018, and their subsequent texts.
Article 2: Application - opposability of the GCS
These General Conditions of Sale are systematically subject to acceptance by the Customer before the validation of his order.
Consequently, the fact of placing an order implies the Customer's full, complete and unreserved acceptance of these General Conditions of Sale, to the exclusion of any other contractual document such as prospectuses, catalogs, etc.The finalization of the online ordering process is worth taking the order.
Any condition (CGA) of the customer differing from these GCS will therefore be unenforceable against the Seller, unless expressly accepted by the Seller.
Article 3: Purpose
The general conditions of sale described below detail the rights and obligations of the Seller and the Customer in connection with the sale of the following products:clothing, sporting goods, accessories, bags… (“Products”)The essential characteristics of the Product are indicated in its"product sheet".
Article 4: Price
The prices appearing on the Product sheets are indicated in euros, including all taxes applicable in mainland France, excluding delivery costs.The amount of delivery costs is calculated according to each order; it appears on the summary of the order, before final validation.
Article 5: Gift cards
The Gift Card is a voucher that allows its holder to pay for purchases, in one or more instalments, by supplementing if necessary with another means of payment:
Gift Cards are only sold to individuals. The amounts are indicated in euros, including all applicable taxes in metropolitan France (TTC). The Gift Cards are activated immediately upon purchase. The Gift Card is valid from the moment of activation until twenty-four (24) months after activation.
Payment with the Card can be made up to the amount of the Card, until the balance is used up or the validity period expires.
Under no circumstances may Gift Cards, even if partially used, be exchanged for cash.
Article 6: Payment
The total amount (including delivery costs) of the order is indicated at the time of the summary of the Order.
The Customer may pay for his order at his choice:
- By credit card
- By Paypal account
After validation of the payment, the electronic invoices will be made available to the Customer in .pdf formatAt any time, the Customer has the option of making a request to Customer Service in order to receive a paper copy of the invoice.
Article 7: Warranties
The Seller is legally bound by the legal guarantee of conformity under the conditions of articles L.217-4 to L.217-12 of the Consumer Code and the guarantee against latent defects of the Civil Code under the conditions of articles 1641 to 1648 and 2232 of the Civil Code.
Article 8: Delivery
The risks of delivery are borne by the Seller until transferred to the Customer (and only to the Customer).
Delivery is made:
- either by the direct delivery of the goods to the Customer;
- either at the place indicated by the Customer on the order form.
The delivery time is indicated when registering the order.It is given for information only and is in no way guaranteed until it exceeds thirty (30) days.
Delivery costs are indicated when ordering.
Article 9: Reception
It is the Customer's responsibility to make any finding of problems, defects and missing elements when the carrier hands over the delivery note and to confirm the reservations to the carrier by LRAR within (time limit) following receipt of the products.A copy of this letter will be sent to the Seller.
It is the Customer's responsibility to allow the Seller every facility to proceed with the observation of these faults, defects or anomalies and to remedy them.
The Customer is prohibited from intervening himself to try to remedy it or to involve a third party, in which case he is liable to lose the guarantee owed by the Seller.
Article 10: Right of withdrawal
In accordance with Articles L.221-18 and following of the Consumer Code, the Customer has a right of withdrawal for a period of fourteen (14) calendar days from the Delivery.
The Customer undertakes to pay the necessary attention and care to the packaging of the Product that he is returning, which must have been returned in its original packaging and be accompanied by all the accessories present at the opening of the package.
Food products and custom-made products cannot be returned in accordance with article L.221-21-8 of the French Consumer Code. Wherever possible, we will try to give you the opportunity to cancel an order if it is still being prepared.
Article 11: Force majeure and difficulties in performing the contract
The Seller undertakes to honor orders received within the limits of available stocks.
In the case of a product out of stock, the Seller will notify the customer as soon as possible in order to offer him a new delivery time, a substitute product or a refund.
In the event that the Seller is prevented, in the event of force majeure (including a health crisis), from honoring an order, the Seller's liability will not be engaged for the non-execution of the order.
Expressly, are considered as cases of force majeure or fortuitous events, those usually retained by the jurisprudence of French courts and tribunals, as well as the following events:
war, riot, fire, internal or external strikes, lockouts, occupation of the premises of one of the parties, bad weather, earthquake, flood, water damage, legal or governmental restrictions, legal or regulatory changes in the forms of marketing , accidents of any kind, epidemic, pandemic, illness affecting more than fifteen (15)% of the staff, including managers in a period of two consecutive months, lack of energy supply, partial or total shutdown of the Internet network and , more generally, private or public telecommunications networks, blockages of roads and impossibilities of supply and any other case independent of the express will of the parties preventing the normal execution of this agreement.
The Seller, if he or one of his partners is affected by a case of force majeure, will immediately notify the Customer by email or by any other means.In the event that the Seller invokes a case of force majeure, it will make every effort to reduce as much as possible the harmful effects resulting from this situation.
Article 12: Data
In accordance with the Applicable Regulations, the Seller protects the privacy of its users.
The Customer's personal data is collected and processed for the purpose of order management.This processing allows access to all information concerning the execution of orders (quote, delivery, etc.), to offer the Customer similar products or services likely to interest him, to produce statistics, to register the Customer at his request for newsletters and communicate to him, with his agreement, information relating to VENDOME CIRCLE and its partners (news, products and services, commercial prospecting and personalized offers) as data controller within the meaning of the GDPR.
These data are collected and processed on the basis of the execution of the contract or pre-contractual measures.
The Customer's personal data is kept for the period strictly necessary for the achievement of the purposes exercised, which may not exceed 5 years beyond the end of the commercial relationship, unless:(i) the Customer exercises his right to delete the data concerning it, under the conditions described below (ii) a longer retention period is authorized or imposed by virtue of a legal or regulatory obligation.
The Seller undertakes to protect and ensure the security and confidentiality of the Customer's personal data in accordance with the GDPR, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or accessed by unauthorized third parties.
In accordance with the GDPR, the Customer has a right of access, rectification, erasure of personal data, a right to limit processing, a right of opposition, a right to the portability of his data and the right to define directives relating to the storage, erasure and communication of his post- mortem personal data.
To exercise these rights, the Customer may:
- Or, send us an e-mail to the following address:
- Or, send us a letter to the following address:
10 Place Vendome, 75001 Paris.
The exercise of one of these rights may be refused if the request does not meet the conditions laid down by the regulations.In this case, you will be duly informed.
The Customer may also contact the CNIL in the event of a complaint by sending a letter to the following address:3 Place de Fontenoy – TSA 80715 – 75334 Paris Cedex 07.
Clause 13: Applicable law – Settlement of disputes
These General Terms and Conditions, as well as all the contractual relationships that may result from them, are subject to French law understood solely in its internal provisions.
In the event that a dispute or dispute arises between the Parties concerning these General Conditions, whatever its subject, relating to their validity, their interpretation or their execution, the Parties undertake to seek an amicable solution.The Customer has the right to have free recourse to a consumer mediator, as indicated on the website, with a view to resolving the dispute.
In the absence of an amicable solution, the dispute will be submitted to the competent court within the jurisdiction of the Court of Appeal of Paris.
Article 14: Autonomy of the stipulations of the General Conditions
If, for any reason and to any extent whatsoever, a stipulation of these General Conditions should be deemed null or unenforceable, this nullity or unenforceability may not affect the validity and opposability of the other clauses of these General Conditions and the stipulation concerned. will be applied to the extent permitted by law.